Refund Policy

Digital Products (eBooks & Downloads):
All digital purchases are non-refundable. Once the file is delivered, we cannot offer returns, exchanges, or cancellations. Please ensure you're purchasing the correct item before checkout.

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Physical Books (Printed Copies):
We accept refund or replacement requests only if:

• The item arrives damaged

• You receive the wrong product

 

To request a return or exchange:

• Contact us within 3 days of receiving your order

• Provide clear photos of the issue

• The item must be unused and in original condition

 

No refunds will be issued for delays caused by courier services, incorrect shipping addresses, or buyer error.

 

Contact:
For support, email us at orders@ldauthor.co.za